TROUBLESHOOTING

Error: 'An error occurred attempting to install OpenVoiceOutlookCalendarPlugin'

Issue

Error: 'An error occurred attempting to install OpenVoiceOutlookCalendarPlugin'received when installing OpenVoice Outlook plugin

Objective

Environment

  • OpenVoice Outlook Plugin
  • Outlook
  • Windows 7
  • Windows 10

Procedure

Answer

Cause

Resolution

Workaround:
Install VSTO Directly:

  1. Click Start
  2. Click Run
  3. Copy all bold: "C:\Program Files (x86)\Common Files\microsoft shared\VSTO\10.0\VSTOInstaller.exe" /install https://builds.citrixonlinecdn.com/builds/calendarintegration/outlook/openvoice/OpenVoiceForOutlook.vsto
  4. Paste into Run field
  5. Click OK
  6. Install should complete successfully

Additional Information