QUESTION AND ANSWER

Why did I hear that my call is being recorded for audio issue reporting?

Issue

Objective

Environment

  • GoToMeeting
  • OpenVoice

Procedure

Answer

Any Organizer can click 'Report Audio Issues'in the GoToMeeting control panel or press *0 on their phone to begin audio issue reporting (AIR). All participants in the meeting will hear the recording.

Cause

Resolution

Additional Information

After the sixty second recording is completed (or if the organizer presses *0 again) the organizer will be prompted to press 1 to send the recording or 2 to delete the recording.