HOW TO

How to Create Reports (Admin Center)

Issue

Objective

You can create reports to view data on your organizers and past sessions (data is stored for 1 year from the meeting start date). If an organizer has just ended a session, it may take up to 15 minutes for the session to appear in your reports

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • OpenVoice

Procedure

Create a reports

  1. Log in to the Admin Center.
  2. Click Reports on the left navigation bar.
  3. On the Create Reports page, choose the type of report you want to run.
  4. Choose a preset Date Range either within the past year or between specific From and To dates.


  1. Select user(s) or groups. You can filter the following:

  • All users, individual users or multiple users
  • All administrators, individual administrators or multiple administrators
  • All managers, individual managers or multiple managers
  • Ungrouped users
  • Groups
  • Seats (i.e., GoToMeeting, GoToWebinar, GoToTraining, OpenVoice)


  1. Click the Create button
  2. Select Excel or HTML format and click Accept .

Answer

Cause

Resolution

Additional Information

Admin credentials required to access admin center.