TROUBLESHOOTING

Unable to Join Webinar: GoToWebinar Launcher Deleted from Downloads

Issue

  • Unable to Join Webinar
  • GoToWebinar Launcher deleted

Objective

Environment

  • GoToWebinar
  • Windows
  • Webroot

Procedure

Answer

Cause

Resolution

  1. Uninstall the Citrix Online Launcher
  2. Click the link to join

Additional Information