TROUBLESHOOTING

Missing panes on the control panel

Issue

Control panel is missing panes

Objective

Environment

  • GoToWebinar
  • GoToTraining
  • Windows

Procedure

Answer

Cause

Pane is disabled in the view menu

Resolution

  1. Start a GoToWebinar/GoToTraining Session
  2. Click View at the top of the control panel
  3. Enable/disable desired panes

User-added image

Additional Information