TROUBLESHOOTING

Keynote Presentation Exits When Accessing the Control Panel

Issue

Full screen applications exit full screen mode when another application is clicked on or switched to (CMD+Tab).

Objective

Environment


  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • Mac
  • Keynote with 'Allow Expose'enabled

Procedure

Answer

Cause

Resolution

At this time there is no workaround to allow users to interact with the control panel while a presentation is running. If another application is selected the application will exit full screen mode.

Additional Information