TROUBLESHOOTING

Emails sent to registrants contain character string ™ Add to Google Calendar link

Issue

Confirmation emails sent to Gmail registrants contain character string of &#8482 in Add to Google Calendar area instead of displaying TM ()
User-added image

Objective

Environment

  • GoToWebinar
  • Gmail Confirmation email
  • Add to Google Calendar link

Procedure

Answer

Cause

Resolution

A ticket has been filed with our engineering team to resolve, no ETA available at this time.

Additional Information