QUESTION AND ANSWER

Why Is webcam not available in GoToWebinar?

Issue

Objective

Environment

GoToWebinar

Procedure

Answer

The Let staff share webcams during webinars option must be enabled in the organizer's account settings to enable Organizers and Panelists to share their webcam.
To enable this setting:

  1. Open www.gotowebinar.com and login
  2. Click Settings
  3. Select the Webcam tab
  4. Check the Let staff share webcams during webinars option
  5. Click Save


Cause

Resolution

Additional Information

Please Note: This is NOT the same as the Let staff share webcams during webinars option administrators have access to in the Admin center.