QUESTION AND ANSWER

Why can't my Co-Organizer start my Webinar?

Issue

Objective

Environment

  • GoToWebinar

Procedure

Answer

A co-organizer cannot start a scheduled Webinar if the co-organizer is not under the same account as the main organizer.
Inviting a co-organizer outside of your account to a scheduled Webinar will create an In-session co-organizer limited to the features below:
In-session Co-organizer
Co-organizers invited to a scheduled Webinar from the same account are considered Co-organizers and will be able to start a Webinar along with the following features below:
Co-organizer
Note: A GoToWebinar license is required to invite a co-organizer from the same account

Cause

Resolution

Additional Information

This feature applies to both Personal and Corporate accounts