QUESTION AND ANSWER

Why am I receiving these GoToWebinar Insights emails?

Issue

Objective

Environment

GoToWebinar Insights email

Procedure

Answer

With the release of GoToWebinar v1.77.2 on September 23, organizers will now receive an email with their Insights report. This report shows attentiveness rating, the number of attendees and interest rating. For more info on how the interest rating is calculated click here .

Insights Preview

Cause

Resolution

Additional Information

To disable Insights email, the Company Administrator must disable access to all reports for the organizers. This is the only work around at this time.
Administrators please contact our customer care team to make this request: http://help.citrix.com/contactus-c?prod=webinar