QUESTION AND ANSWER

What are the audio roles in a webinar?

Issue

Objective

Environment

GoToWebinar

Procedure

Answer

Organizers, Co-Organizers, Panelists:

  • Can communicate after start of webinar prior to starting broadcast
  • Are unmuted when broadcast is started
  • Can be muted by Organizer or mute themselves

Presenters:
  • Become unmuted if were elevated from Attendee status
  • Can be muted by Organizer or mute themselves

Attendees:
  • Are not able to hear prior to start of broadcast
  • Are muted (can't be heard) at start of broadcast
  • Can be un-muted by Organizer only
  • Can "Raise Hand" to indicate to Organizer they want to ask a question verbally

Cause

Resolution

Additional Information