QUESTION AND ANSWER

I Changed My Account Email Address And Now Can't Log In

Issue

Objective

Environment

  • GoToWebinar
  • GoToMeeting
  • GoToTraining
  • GoToMyPC
  • GoToAssistRemoteSupport

Procedure

Answer

If you made an edit to your previously working email and now you are not able to log in or receive for got password email there maybe a typo in the new email. You will need to call our support team for assistance in searching for email.

Cause

Resolution

Additional Information