QUESTION AND ANSWER

Can I Force GoToWebinar To Join With Instant Join?

Issue

Objective

Environment

  • GoToWebinar
  • Google Chrome

Procedure

Answer

Yes, attendees are required to follow the instructions below in order to force GoToWebinar's Instant Join Feature:

  1. Add the parameter ?clientType=html5 to the join URL received in the confirmation or reminder email
  2. Copy the entire URL with the newly added parameter
  3. Paste the new join URL in Chrome to join through the web browser

Cause

Resolution

Additional Information

Users on unsupported operating systems will join via Instant Join automatically and do not need to go through this process