HOW TO

How to reconvert a recording on Windows

Issue

Objective

Reconvert recordings original .g2m file

Environment

  • GoToWebinar
  • GoToMeeting
  • GoToTraining
  • Local recording saved
  • Windows

Procedure

  1. Locate recordings folder (Documents by default)
  2. Open Originals folder
  3. Copy desired file and paste into same folder
  4. Move file Copy to recordings folder (Documents by default)
  5. Convert as normal

Answer

Cause

Resolution

Additional Information