HOW TO

How To Join a Webinar (via Safari)

Issue

Objective

How to join a webinar for first time users with Safari

Environment

GoToWebinar

Procedure

  1. Click on the confirmation link you received via your email after registering
  2. A browser window will show and offer the choice to click on try again or download and run GoToWebinar
  3. A browser windows with Let's Get Started will appear. If the software doesn't start the install automatically click on download and run GoToWebinar
  4. At the top right of your browser window, you will see a circle with an arrow pointing down. Click on this icon to display the download once completed
  5. Double Click on GoToWebinar Launcher
  6. Once the launcher is running you will join the webinar in session.

Answer

Cause

Resolution

Additional Information