HOW TO

How To Join A Webinar (via Firefox)

Issue

Objective

How To Join A Webinar for first time user with /Firefox

Environment

GoToWebinar

Procedure

  1. Click on the confirmation link you received via your email after registering
  2. A browser window with the words Run GoToWebinar Launcher should appear. If the launcher doesn't start automatically click on restart the download
  3. A box will appear to prompt you to save the application GoToWebinar launcher.exe . Click on save file .
  4. At the top right of your browser window you will see an arrow pointing down which will show your completed downloads. Click on GoToWebinar Launcher.exe
  5. The launcher will start and join you to the webinar

Answer

Cause

Resolution

Additional Information