HOW TO

How To Find A Recording on a Mac

Issue

Objective

How to find a meeting or webinar recording file on the Mac computer the session was hosted on.

Environment

  • GoToMeeting
  • GoToWebinar
  • Mac

Procedure

  1. Open Finder
  2. Click Documents
  3. Click Recordings

Note: Recordings are titled by the date, starting with the year.
Example: A meeting was held 12/28/10 at 10:04. The name of the meeting was Example. The file name for this meeting is 2010-12-28 10.04 Example.mp4

Answer

Cause

Resolution

Additional Information

Unconverted recording files will be located in the Temp folder within the Recording folder as a temp_audio and a matching temp_video file.