HOW TO

How to Access the Recording Manager to Convert a Recording on Windows

Issue

Objective

Convert a recording on Windows

Environment

  • GoToMeeting
  • GoToWebinar
  • Windows

Procedure

  1. Right-click the GoToMeeting system tray icon
  2. Select Convert Recordings
  3. Check the box next to the recording that you wish to convert
  4. Select desired file type from the Choose a file drop down (.mp4 or .wmv)
  5. Click Convert Recording

Answer

Cause

Resolution

Additional Information

Note: The session must be ended in order to convert the recording.