HOW TO

How do I join a webinar?

Issue

Objective

Join a webinar that you've been invited to or registered for.

Environment

GoToWebinar

Procedure

  1. Open the confirmation or reminder email for the webinar event
  2. Click the join URL link provided in the email to join the webinar
  3. If prompted, click Yes , Trust or Always to accept and run software
  4. If the automatic download does not occur, follow the instructions on the download web page to do it manually
  5. If prompted, enter the webinar password. If a password is required, this would have been provided in a separate communication from the webinar organizer

Or
  1. Go to joinwebinar.com
  2. Enter Webinar ID (found in confirmation email)
  3. Enter the email address that was registered
  4. Click Join

Answer

Cause

Resolution

Additional Information