TROUBLESHOOTING

Spinning Wheel When Setting Up Free Trial

Issue

  • Unable to set up trial
  • Spinning Wheel

Objective

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • GoToAssist Remote Support
  • No existing account listed

Procedure

Answer

Cause

Resolution

Please contact support, this issue is caused because a trial account was created from your computer previously.

Additional Information