QUESTION AND ANSWER

Why Can't I Schedule Similar Training From Session That Occurred Over 90 Days Ago

Issue

Objective

Environment

GoToTraining

Procedure

Answer

  • Past Trainings will only display for 90 days - after that, the information will be purged from the account and a new session will need to be scheduled
  • Internally, GetGo is able to provide the description, the polls, and the names of the tests that were given during the past session. If this is all the information you need, please contact Citrix Customer Care by clicking here to request for the information

Cause

Resolution

Additional Information