QUESTION AND ANSWER

Can I retrieve a deleted user's Meeting History and Reports?

Issue

Objective

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining

Procedure

Answer

Unfortunately, there is not a way to retrieve Meeting, Webinar, and Training History or Reports when a user is deleted from the Admin Center.

Cause

Resolution

Additional Information

A "suspended" user can be reactivated and their Meeting, Webinar, and/or Training History and Reports can be retrieved.