HOW TO

I Didn't Get My Webinar/Training/Meeting Information, How Do I Join?

Issue

Objective

Need to join a meeting, webinar, training but did not get registration conformation

Environment

  • GoToWebinar
  • GoToTraining
  • GoToMeeting

Procedure

The best way to get the information you need is to contact the organizer of your meeting directly (we cant give this info out for security reasons).
If you know the session ID but do not have the meeting information you can still join your session by following the instructions below:

  1. Go to www.joingotomeeting.com , www.joingotowebinar.com , or www.joingototraining.com depending on the type of session you are joining.
  2. Enter the meeting, webinar or training ID and your email address if prompted
  3. Click Continue

Once joined you will have access to the phone number and access code information for the session.

Answer

Cause

Resolution

Additional Information