HOW TO

How To Find A Recording On A Windows Computer

Issue

Objective

Where to find a GoToMeeting or GoToWebinar session recording on a Windows computer. Also applies to old GoToTraining25 accounts (not Starter/Pro/Plus)

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining 25
  • Windows

Procedure


To locate your recorded sessions:
  1. Go to the computer the session was recorded on
  2. Right-click the daisy icon in the system tray
  3. Click Preferences
  4. Select Recording under Category
  5. The saved location of your recordings will be displayed to the left of the Browse button

Note: Recordings are titled by the date, starting with the year.
Example: A meeting was held 12/28/10 at 10:04. The name of the meeting was Example. The file name for this meeting is 2010-12-28 10.04 Example.wmv


Answer

Cause

Resolution

Additional Information

Recordings are saved in My Documents folder by default but the destination folder can be customized by the Organizer.