HOW TO

How to Change the Name Displayed on Control Panel

Issue

Objective

To check or change the name displayed to attendees.

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining

Procedure

If you would like to edit the name and/or email address that will be visible to attendees but would not like to change the actual account details, you may do so by following the steps listed below:
Windows:
If in-session :


  1. Click GoToMeeting at the top of your Control Panel
  2. Click Edit Name and Email
  3. Check Remember name and email only if you want these changes to remain intact for future events hosted on this machine
  4. Click OK

User-added image
If not in-session:
  1. Right click System Tray icon
  2. Click Preferences
  3. Click on General
  4. Enter your name and email as you would like them to appear to the audience.
  5. Check Remember name and email only if you want these changes to remain intact for future events hosted on this machine
  6. Click Ok

User-added image
Mac:
  1. Click GoToMeeting icon in the dock
  2. Click GoToMeeting from the Application menu
  3. Click Preferences
  4. In General , enter the name and email address that you would like to be visible to the audience
  5. Close Preferences

Answer

Cause

Resolution

Additional Information