TROUBLESHOOTING

Unable to uninstall on Windows 10

Issue

Option to modify or uninstall is greyed out in Control Panel

Objective

Environment

GoToMyPC

Procedure

Answer

Cause

Resolution

  1. Navigate to C:
  2. Click Program files x 86
  3. Click Citrix
  4. Delete the GoToMyPC folder

Or
  1. All Apps from start menu.
  2. Locate GoToMyPC.
  3. Right Click and Uninstall from here.

Additional Information