HOW TO

Reinstall Host

Issue

Objective

Reinstall host

Environment

GoToMyPC

Procedure

  1. Log in at www.GoToMyPC.com
  2. Click Install GoToMyPC , Install on this computer or Add Computer
  3. Select to Replace existing host and click Continue
  4. Download or Run gosetup.exe
  5. Click Next in the Welcome to the GoToMyPC Installer window
  6. Choose No, I'll restart this computer later and click Next
  7. Type your account email address and account password
  8. Click Next
  9. Type a Nickname for your computer (Could be same as prior Computer Nickname)
  10. Select the account you are registering this PC for in the drop down next to Account (Corporate accounts only)
  11. Create an Access Code and re-enter in the Confirm Access Code field
  12. Click Next
  13. Click Finish
  14. Test connection with smart phone or separate computer to make sure you can connect

Answer

Cause

Resolution

Additional Information