HOW TO

How to change access code expiration settings

Issue

Objective

Edit setting to adjust time frame for access code expiration

Environment

GoToMyPC

Procedure

  1. Sign in at www.GoToMyPC.com
  2. Sign in with Administrator email address and password
  3. Click the option to sign in as a Company Manager
  4. Click on Manage Groups
  5. Click on the name of the group you wish to edit the setting for
  6. Click Host Access Code
  7. Select/enter desired access code expiration time frame under Access Code Expiration
  8. Edit settings for Access Code Reuse and Failed Access Code Authentication as desired
  9. Click Save Settings

Answer

Cause

Resolution

Additional Information