HOW TO

How do I turn off auto renewal on my account so it has to ask me to be charged each month?

Issue

Objective

Turn off renewal

Environment

  • GoToMyPC

Procedure

  1. Go to www.gotomypc.com
  2. Click Log In
  3. Enter your account email address and password and click Log In
  4. Click My Account in the left menu bar
  5. Click Billing Info on the left
  6. Under subscription options select Turn Off Renewal
  7. Click Save Changes .

Answer

Cause

Resolution

Additional Information