HOW TO

Accessing Dual Monitors Remotely on a Mac

Issue

Objective

View dual monitors remotely when using a Mac OSX client computer

Environment

  • GoToMyPC
  • Mac Client

Procedure

  1. Click Apple symbol
  2. Click System Preferences
  3. Click Mission Control
  4. Uncheck the box marked Displays have separate spaces
  5. Restart the Mac Client

Note: This only has to be done once.

  1. Access Host computer from Mac Client computer
  2. 100% Click
  3. Multi-Monitor Click
  4. Click Show Primary Monitor and Scroll
  5. Drag the bottom right corner of the viewer window to expand across both monitors at the Mac client

Answer

Cause

Resolution

Additional Information