Webcam button greyed out but feed shows in preview
- Webcam button greyed out in control panel
- "webcam not available" message when hovering over button
- Webcam feed shows in preview
Please try joining through the web app or try an alternate network.
See the following article for the optimal firewall configuration: https://support.citrixonline.com/en_US/meeting/help_files/G2M060010?title=Optimal+Firewall+Configuration