TROUBLESHOOTING

Unwanted Meeting Password Field in Meeting Invite

Issue


An unwanted Meeting Password field is seen when manually copying (drag to select and copy) and pasting the meeting invite from Internet Explorer in to a rich-text program (ie. Outlook, Word).

Objective

Environment

  • GoToMeeting Post-Login page
  • Internet Explorer
  • Windows

Procedure

Answer

Cause

Coding for the meeting password is captured when manually copying text even when the meeting password is not enabled.

Resolution

Workarounds

  • Use Copy button instead
  • Paste as plain text

Additional Information