TROUBLESHOOTING

Spinning Wheel When Accessing GoToMeeting Page

Issue

Stuck on Spinning Wheel after logging in at GoToMeeting website

Objective

Environment

  • GoToMeeting
  • Windows 7
  • Windows 8.1
  • Internet Explorer

Procedure

Answer

Cause

Stuck cookies/cache

Resolution

  • Clear browser cookies and cache


Workaround:


  • Try logging in from an alternate browser

Additional Information