TROUBLESHOOTING

Schedule a meeting through GoToMeeting website does not respond

Issue

  • Clicking Schedule a meeting on the GoToMeeting site after logging in results in an unresponsive page with a gray overlay.

Objective

Environment

  • GoToMeeting

Procedure

Answer

Cause

Selecting Use my own conference call service without any information entered.

Resolution

  1. Login here
  2. Click Settings
  3. Enter custom conference call information into the Use my own conference call service text field

Additional Information