TROUBLESHOOTING

Reinstall GoToMeeting to Link Software to Account

Issue

Log-in page displays when clicking on GoToMeeting shortcut

Objective

Environment

  • GoToMeeting
  • Windows
  • Mac OSX

Procedure

Answer

Cause

Resolution

1. Follow the instructions to reinstall GoToMeeting by clicking here
2. Once reinstalled, check the option to Remember me on this computer by following the directions here for Windows or here for Mac OSX

Additional Information