TROUBLESHOOTING

Recording Missing Attendees' Audio

Issue

Recording contains only the Organizer audio

Objective

Environment

GoToMeeting

Procedure

Answer

Cause

Organizer elected to use own conference number and then selected Mic and Speakers and in turn recorded only their own audio.

Resolution

Select to use our integrated audio or utilize a phone patch (hardware) to capture/record audio on your conference line in your recording.

Additional Information