QUESTION AND ANSWER

Why don't I see a record button on my control panel?

Issue

Objective

Environment

GoToMeeting

Procedure

Answer

  • If you are on our GoToMeeting Starter Plan (5 attendees), there is no recording feature available. You would need to change your plan to our Pro or Plus plan. Click here for instructions on changing your plan.

Cause

Resolution

Additional Information

If you are apart of a corporate account - it may be an admin setting that has been turned off. Please reach out to an administrator on your account with this request.