QUESTION AND ANSWER

Why does it says "Webcam not available" when I try to share my webcam?

Issue

Objective

Environment

GoToMeeting

Procedure

Answer

It's possible that the option to allow attendees to share webcams may not be enabled. To check:

  1. Start a GoToMeeting session
  2. Click the GoToMeeting menu in the top left corner of the control panel
  3. Hover over Options
  4. Make sure Attendees Can Share Webcams is checked

Cause

Resolution

Additional Information