QUESTION AND ANSWER

Why do I have the Beta Insights tab enabled in my account?

Issue

Objective

Environment

  • GoToMeeting
  • Insights Beta

Procedure

Answer

GoToMeeting Insights beta is an innovative new tool that provides you with statics about the meetings you host, such as each attendees'talk time and screen viewing. We want all of our customers to benefit from these extra insights into their meetings, so we've added it to your account free of charge.

Cause

Resolution

Additional Information

To turn off GoToMeeting Insights Beta please see this article: https://goo.gl/GmtvON