QUESTION AND ANSWER

Why Are There Only Options To Share Browser Whiteboard Or Document And Not My Screen?

Issue

Objective

Environment

GoToMeeting
Lenovo Yoga Tablet Computer
Windows

Procedure

Answer

You have installed the GoToMeeting App from the Microsoft Store and joined using the app. You must uninstall the app and then go to www.gotomeeting.com, Log in and start a meeting from your My Meetings page.

Cause

Resolution

Additional Information

The Yoga Tablet must be running Windows. Yoga Tablets that are running on Android are limited to using the app and cannot share the screen.