HOW TO

How To Add Toll Free Numbers To My Meeting Webinar Training

Issue

Objective

Give your attendees a toll free option to use when dialing in to your meetings, webinars, or trainings. Please note that this is an additional service with separate costs associated with it.

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • Online account

Procedure

  1. Log to your here
  2. Click your name at the top right
  3. Click My Account
  4. Click How It Works under Add OpenVoice Toll-free Numbers to your GoToMeeting Plan
  5. Click Subscribe Now to confirm

Note: The toll free numbers for GoToMeeting are an additional service and have additional costs associated with them. Please click here for some FAQs.

Answer

Cause

Resolution

Additional Information

If you're on a free trial, you'll need to select a plan and enter billing information before opting in to toll free numbers
If you have a plan that is billed via invoice, then you must contact your Account Manager or Global Customer Support to modify your account and subscription plans