HOW TO

How To Update Your Billing Info

Issue

Objective

To update the billing information on file for the account.

Environment

  • Online Subscription
  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • OpenVoice
  • GoToAssist Service Desk
  • GoToAssist Remote Support

Procedure

  1. Log in to your My Account page here
  2. Under Billing Info click Edit
  3. Enter the updated credit card information
  4. Click Save Changes

Answer

Cause

Resolution

Additional Information