QUESTION AND ANSWER
Why am I getting a message that the OS is unsupported whenever I try to blank the screen from the Remote Support toolbar?
- GoToAssist Remote Support
- Screen blanking is only supported in Windows 7 and below.
- There is no screen blanking currently for Windows 8+.
- The option is currently on the Road Map, but there is no ETA.
There is an on-going thread in the Community that the customer can follow that can be located here: Blank screen windows 10