HOW TO

How to Reset your GoToAssist Manager Password

Issue

Objective

GoToAssist Manager Password Reset

Environment

  • GoToAssist [Corporate]
  • Windows

Procedure

  1. Navigate to http://www.gotoassist.com/ manager
  2. Click Forgot Your Password?
  3. Enter your account email address , and confirm
  4. Click Submit
  5. Check email
  6. Click < password reset link>
  7. Enter new password

Answer

Cause

Resolution

Additional Information

GoToAssist Corporate employs strong passwords for maximum security. Passwords must be different from the login name and first/last name on the account, must be 8-32 characters in length and must contain at least 3 of the following: uppercase letter, lowercase letter, numbers or special symbols.