HOW TO

How do I add or remove a Team Manager in GoToAssist Corporate?

Issue

Objective

  • Customer needs to add a new Team Manager or remove an existing Team Manager.

Environment

  • GoToAssist [Corporate]

Procedure

To add a Team Manager.

  1. Log in at www.gotoassist.com/manager .
  2. Click Managers from the left hand menu.
  3. Select Add Managers from the drop down.
  4. On the Managers Settings tab, fill in the new Managers login information.
  5. Assign Teams they will manage and the Managers rights from the remaining check boxes.
  6. Click Add Manager when finished.

To remove a Team Manager.
  1. Click on Managers in the left menu.
  2. On the Managers tab, locate the manager and check the box next to their name.
  3. Click Delete Selected Managers at the bottom of the list.

Answer

Cause

Resolution

Additional Information

Only a Company Manager can add or remove Team Managers.